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Duty of care

Keeping your travelers safe, and trips compliant

The Goodwings’ Duty of Care suite helps you keep your business travelers safe and supported, on every trip.

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Travel disruption alert notification for duty of care
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Advanced, customizable Duty of Care features

Traveler location tracking map for duty of care monitoring

Keep employees safe with life traveler maps

All Goodwings plans give you access to a real-time traveler map, letting you instantly see where your team is, respond quickly to any issues, and support their safety at every step of their journey.

Real-time travel risk alert system

Always stay updated with real-time risk alerts

Provide travelers with live, expert-verified and location specific risk alerts for both upcoming and active trips, helping them navigate global events and disruptions with confidence.

Safety and risk management system integration partners

Custom integrations with your risk and safety tools

Custom integrations let you connect your company’s risk, health and safety systems directly to Goodwings, making sure it reaches your travelers and acts on real-time traveler data, automatically.

Travel visa and restriction guidance tool

Secure trips with travel restrictions and visa guidance

Goodwings provides travelers with real-time travel restriction and visa guidance directly in the booking flow, ensuring informed and safe booking decisions across your teams.

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"It’s priceless to be able to just change tickets on our own, but also get great customer service when we need it"

Melissa Murphy, Chief of Staff at BIG

Duty of care, built in.

Automate the safety essentials you need to protect your team, with Goodwings. Travelers stay informed and supported - you get the visibility and tools to keep them safe worldwide.

One platform, big results

How is all this possible in one platform? Discover how through our interactive tours.

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FAQ

What is Duty of Care in travel?

Duty of care is a company’s responsibility to protect the health, safety, and wellbeing of its employees when they travel for work. It means taking reasonable steps to understand potential risks, keep travelers informed, and provide the right support before, during, and after a trip.

In practice, duty of care includes things like sharing up-to-date travel restrictions or visa requirements, monitoring global events that might affect a trip, and having clear policies and support systems in place if something goes wrong. It’s both a legal expectation in many regions and a moral obligation for any organization that sends employees on the road.

A strong duty of care approach helps travelers make informed decisions, stay safe while they’re away, and trust that their company has their back—wherever they go.

When you sign up to Goodwings, we’ll guide you every step of the way - from setting up your travel policy to automating processes, so your Duty of Care is always covered. 

 

Does Goodwings have Duty of Care features?

Yes! Goodwings have a suite of Duty of Care features for both travelers, bookers and admins, including travel restrictions and visa guidance directly in the platform, live traveler maps, real time risk alerts and Global support with real agents, available 24/7 and live reach out in case of disruptions of trips.

Which plans include Duty of Care features?

Our core Duty of Care features are included in all plans - yes, even our free starter plan.
Premium Duty of Care options like live risk alerts, integrations of your risk, safety and health systems, are all available on our paid plans. 

How does Goodwings keep travelers safe?

With Goodwings, you can easily monitor all your active travelers in real time with our live traveler map, so you can respond quickly and keep your team safe. We also offer a risk alert service that will notify employees about potential risks regarding their upcoming or active trips, helping them stay informed with location-specific, expert verified live alerts. 

Where can I find the Visa requirements for my trip?

When booking your trip on the Goodwings platform, we automatically display any visa requirements or travel restrictions for your destination.
Simply go to book a trip, open the "Travel restrictions and visa requirements" field below the booking tool, and type in the trip details, including departure, destination, and duration of the trip, and any restrictions or requirements will be shown.

Can we integrate our current travel risk management system with Goodwings?

Yes, we offer custom API integrations to connect your preferred travel risk provider with our platform. You can see some of the risk, safety and health providers we currently support, here.

Do Goodwings provide 24/7 traveler support?

Yes! Goodwings offer 24/7 global support with real agents, ready to assist you live whenever your travel plans are disrupted. 

How does Goodwings help admins keep track of travelers?

Goodwings makes it simple to track all your traveling employees in one place. Log in, head to Analytics, and select "Safety - Travellers" to see a real-time map and dashboard of recent, current, and upcoming trips. Easily support your team and ensure their safety with clear, up-to-date travel information.

How do travel risk alerts work for business travelers?

Travel risk alerts give business travelers real-time, expert-verified updates about events that may affect their trip — from severe weather and transportation strikes to security concerns and local disruptions. Alerts are tailored to the traveler’s destination and timing, so they only receive information that’s relevant to their upcoming or active trip.

With Goodwings, travelers can get live alerts, helping them make informed decisions, avoid unsafe situations, and stay confident throughout their journey. For admins, risk alerts also support faster response and better visibility when something changes.

 

How can a travel management platform enhance traveler safety?

A travel management platform enhances traveler safety by centralizing all safety-related information and alerts in one place. It gives travelers immediate visibility into travel restrictions, health guidelines, and potential risks — all during the booking process and throughout their trip. It also gives employers real-time insight into where their teams are and what support they may need, improving both safety and response times.

Book a chat with our team to learn how Goodwings can help improve your traveler safety and travel risk management.

Start future-proofing your business travel today.

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