What to expect when onboarding with Goodwings

You might fear a long and difficult onboarding process with a new Travel Management system - but don’t worry, we’ve got you covered from contract signed to first booking and beyond ✈️

Account Managers

All Goodwings customers on paid plans get their own designated account manager. Our customer success team help you set up and optimize your account so you are never unsure on how to move forward.

Personalized training and onboarding

Whether you need 1 training session or 20, we will get you there. Your account manager will make sure everyone from admins, approvers, travelers and everyone in between, know exactly how to best use the platform.

The Goodwings dock

For flexible and long-term onboarding (or for those not wanting to sit on training calls), we’ve created the Goodwings Dock, where you can find:

🛬 Steps for implementation and to do’s

🛬 Admin to-do’s

🛬 Training and help for travelers (written & video)

The Goodwings Dock is available for customers on all plans.